Last updated: June 4, 2026

 

Overview

This Privacy Policy explains how VC999 Packaging Systems, Inc. and its related brands and business units, including Safety Lift Solutions by VC999, collect, use, disclose, and protect information when you visit or interact with vc999.com and safetyliftsolutins.com, contact us, request a quote, request service or support, download materials, or otherwise communicate with us.

VC999 provides packaging equipment, packaging materials, parts, service, and related industrial solutions. Safety Lift Solutions provides material handling lift systems for safer, more controlled production environments. This Policy applies to business contacts, website visitors, prospective customers, customers, vendors, and other individuals who interact with the covered websites.

This Policy does not apply to third-party websites, platforms, or services that may be linked from our websites, including social media platforms, embedded tools, mapping services, recruiting platforms, or websites operated by affiliates or partners under their own privacy practices.

Information We Collect

We collect information that you provide directly, information collected automatically when you use the websites, and information we may receive from business partners, service providers, publicly available sources, trade shows, affiliates, or your organization when relevant to our business relationship.

Category	Examples	Source
Contact and identity information	Name, business name, job title, mailing address, email address, telephone number, country or region, and preferred contact method.	You, your employer, representatives, website forms, emails, calls, trade shows, and business contacts.
Commercial and request information	Products or services of interest, quote requests, service requests, parts inquiries, consultation requests, application requirements, facility or production details you choose to provide, communications, and transaction history.	You, your employer, our sales and support teams, and business systems.
Technical and usage information	IP address, browser type, device identifiers, pages viewed, referring pages, dates and times of visits, approximate location inferred from IP address, and interactions with forms or content.	Automatically through cookies, server logs, analytics tools, security tools, and similar technologies.
Marketing preferences	Email preferences, event or newsletter interests, campaign interactions, cookie choices, and opt-out choices.	You and our marketing, consent, analytics, and email service providers.
Applicant or employment inquiry information	Information submitted through job application links, recruiting platforms, or recruiting communications, where applicable.	You and recruiting platforms.
Sensitive information	We do not intentionally request sensitive personal information through general website forms. Please do not submit unnecessary sensitive information.	You, only if voluntarily submitted.

 

How We Use Information

• Respond to inquiries, quote requests, consultation requests, service requests, parts requests, and other communications.
• Provide, improve, and support packaging equipment, packaging materials, lift systems, parts, service, and related offerings.
• Evaluate customer needs, recommend products or configurations, schedule sales or service follow-up, and manage business relationships.
• Operate, secure, troubleshoot, personalize, and improve the websites and our business systems.
• Send marketing communications, event information, updates, and promotional materials where permitted by law and subject to your opt-out choices.
• Analyze website traffic, campaign performance, content performance, and user interactions.
• Protect our rights, property, safety, users, customers, employees, and business operations.
• Comply with legal obligations, enforce terms, prevent fraud, and respond to lawful requests.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, server logs, and similar technologies to operate the websites, remember preferences, measure website performance, understand visitor behavior, support marketing, and improve content. Please see our separate Cookie Policy for more detail and choices.

How We Disclose Information

We do not sell personal information for money. We do not knowingly sell or share personal information of minors. We may disclose information as described below, subject to applicable law and contractual safeguards where appropriate.

• Affiliates and related entities, including members of the VC999 and Inauen Group family, when relevant to the product, service, region, or request.
• Service providers and vendors that host websites, manage forms, provide analytics, support email delivery, customer relationship management, marketing, IT, security, payment, logistics, or professional services.
• Business partners, distributors, installers, service providers, or representatives where needed to respond to your request or support your account.
• Professional advisers, insurers, auditors, and legal representatives.
• Government authorities, courts, law enforcement, or other parties where required by law or needed to protect rights, safety, security, or property.
• Successors or assigns in connection with a merger, acquisition, financing, reorganization, bankruptcy, asset sale, or similar business transaction.
• Other parties with your consent or at your direction.

Analytics, Advertising, and Third-Party Links

The websites may use analytics and marketing tools that help us understand visits and improve content. Third-party tools may collect information about your browser, device, and interactions with our websites and other websites over time, subject to their own policies and your choices. The websites may also link to social media, mapping, video, recruiting, brochure download, review, or partner websites that we do not control. Review those third-party privacy notices before using those services.

Your Choices

• Marketing emails: You may opt out of marketing emails by using the unsubscribe link in the email or contacting us. Transactional, service, or relationship messages may still be sent.
• Cookies: You can manage cookies through your browser settings and, where provided, through our cookie banner or preference center. Blocking some cookies may affect website functionality. See our Cookie Policy for details.
• Opt-out preference signals: Where required by applicable law and technically feasible, we will process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, as requests to opt out of sale or sharing for targeted advertising.
• Updating information: Contact us to request correction or update of business contact information we maintain about you.

U.S. State Privacy Rights

Depending on where you live and whether a specific privacy law applies to us, you may have rights under state privacy laws, including laws in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states as they become effective. Rights and exceptions vary by state.

Right	Description
Access or know	Request information about the categories or specific pieces of personal information we have collected about you, subject to applicable law.
Delete	Request deletion of personal information, subject to legal exceptions and business record retention needs.
Correct	Request correction of inaccurate personal information.
Portability	Request a copy of certain personal information in a portable format.
Opt out	Opt out of certain processing for targeted advertising, sale, or sharing where applicable. We do not sell personal information for money.
Limit sensitive information	Where applicable, request limits on use or disclosure of sensitive personal information. We do not intentionally collect sensitive personal information through general website forms.
Non-discrimination	We will not discriminate against you for exercising applicable privacy rights.
Appeal	If required by applicable law, you may appeal our decision on a privacy request by replying to our response or contacting us.

 

California Notice

For California residents, this Policy is intended to serve as a notice at collection under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We collect the categories of information described above for the purposes described in this Policy. We do not sell personal information for money. If our use of advertising or analytics technologies constitutes “sharing” or “targeted advertising” under applicable law, you may opt out through available cookie choices, recognized opt-out preference signals, or by contacting us.

How to Submit a Privacy Request

Submit requests by emailing privacy@vc999.com with the subject line “Privacy Request,” calling 1-800-728-2999, or writing to 419 E. 11th Avenue, North Kansas City, MO 64116, United States. We may need to verify your identity and authority before responding. Authorized agents may be required to provide proof of authorization. We will respond within the time required by applicable law.

Retention

We keep information for as long as reasonably necessary for the purposes described in this Policy. Retention periods vary by information type, relationship, product or service lifecycle, contract terms, warranty or service obligations, accounting and tax needs, legal requirements, dispute resolution needs, fraud prevention, security, and business record practices. When information is no longer reasonably needed, we will delete, de-identify, aggregate, or archive it in accordance with applicable law and our record management practices.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. These safeguards may include access controls, user authentication, secure hosting environments, encryption in transit where appropriate, vendor review, employee confidentiality practices, backup and recovery measures, monitoring, and periodic review of security controls. No website, network, transmission, or storage system is completely secure. You should use care when submitting information online and avoid sending sensitive information unless necessary and through approved channels.

Children and Minors

The websites are intended for business and industrial audiences and are not directed to children or minors under 18. We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share personal information of minors. If you believe a child or minor has provided personal information to us, contact us so we can take appropriate steps.

International Users

The company is based in the United States. If you access the websites from outside the United States, your information may be processed in the United States or other countries where we, our affiliates, or our service providers operate. These countries may have data protection laws different from those in your location and may not provide the same level of protection as your home jurisdiction. Where required, we rely on appropriate transfer mechanisms, contractual safeguards, adequacy decisions, consent, or other lawful bases for cross-border processing.

Accessibility

We strive to make our websites and privacy choices accessible to all users in accordance with applicable standards. 

Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by a revised Last updated date. Material changes may be communicated through the websites or other appropriate means where required by law.

Contact Us

Questions about this Privacy Policy, privacy requests, or accessibility assistance may be sent to privacy@vc999.com. For general business, sales, service, or parts inquiries, you may also contact Sales@VC999.com.

Mailing address: VC999 Packaging Systems, Inc., 419 E. 11th Avenue, North Kansas City, MO 64116, United States. Phone: 1-800-728-2999.